Shipping policy

Shipping Policy

Supreme Security Gear Inc.
Effective Date: July 16, 2025

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom or special-order items may require additional processing time; you will be notified if delays occur.

  • In rare cases, some items may be on backorder, which could lead to delays in shipping. We will notify you promptly if your order is affected.

Shipping Methods & Delivery Times

  • We offer shipping across Canada and to select international locations.

  • Standard shipping typically takes 3–7 business days within Canada.

  • Expedited shipping options are available at checkout and vary by destination.

  • Delivery times may vary due to carrier delays, customs, or other unforeseen circumstances.

Shipping Costs

  • Shipping fees are calculated based on package weight, dimensions, and destination.

  • Free shipping promotions may apply to qualifying orders; terms will be specified at checkout.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking details.

  • You can track your shipment directly on the carrier’s website.

Shipping Restrictions

  • Certain tactical gear items (such as handcuffs, batons, and protective equipment) may be restricted or require special permits for international shipping.

  • We are not responsible for customs delays or additional import duties charged by your country.

Lost or Damaged Packages

  • Please inspect your shipment upon delivery.

  • Report any damaged or missing items to us within 48 hours of receipt.

  • We will work with the carrier to resolve the issue promptly.

Contact Us

If you have any questions about shipping, please contact us at:

📧 sales@supremesecuritygear.com
đź“ž +1437-247-7078